A Dialogue: Working in IT Saleha Mohamed A.
a. Good afternoon, could I know what your job is?
b. Yes, I'm a helpdesk technician
a. And what does your job involve?
b. Im in charge of computer repair and solve other problems
a. That's interesting, and would like to know what skills do you need for your job
b. Well, you must be good at repairing computers
a. It's impressive
b. Well, thank you!
a. You're welcome!
6)
Software / Apps / Hardware / Data
1. Data is another word for information
2. Apps are programes you can use on your smartphone
3. Hardware means the psysical parts of a computer
4. Sofware is another word for computer
7)
1. health d."This hospital uses the latest technology"
2. transport f."This is our newest car"
3. education a."We've got laptots in my school"
4. manufacturing e."We make mobile phones on our production"
5. banking c."You can see financial information online"
6. business and retail b."I've got an online clothes shop"
7. hospitality and leisure g."Customers can reserve rooms on our website"
VOCABULARY BUILDER U1
Computers and Devices/Ordinadors i dispositius
Apps: Aplicacions Monitor: Monitor
Data: Dades Mouse: Ratolí
Hardware: Maquinaria Server: Servidor
Keyboard: Teclat Software: Programari
Laptop: Portàtìl System unit: Unitat del sistema
Business Sectors/Sectors Empresarials
Banking: Banca Manufacturing: Manufactura/ Fabricació
Business and retail: Negocis i venda al detall
Education: Educació Transport: Transport
Health: Salut
Hospitality and leisure: Hosteleria i lleure
Numbers/Números
Ten: Deu Seventy: Setanta One thousand five hundred: Mil cinc-cents
Twenty: Vint Eighty: Vuitanta
Thirty: Trenta Ninety: Noranta
Forty: Quaranta One hundred: Cent
Fifty: Cinquanta Five hundred: Cinc-cents
Sixty: Seixanta One thousand: Mil
It/Informàtica
Assemble: Muntar Maintain: Mantenir Upgrade: Millorar
Check: Comprovar Operate: Operar/ fer funcionar Upload: Pujar (normalment arxius)
Design: Disseny Repair: Reparar
Download: Descarregar Solve: Resoldre
Give: Donar Startup: Arrencada
Input: Entrada/ Introduir dades Test: Probar
Install: Instal·lar Troubleshoot: Solucionar problemes
Jobs/Feines
Data entry Operator: Operador/a d'entrada de dades
Helpdesk Technician: Tècnic/a de suport
Network Administrator: Administrador/a de xarxes
Programmer: Programador/a
Software Tester: Provador/a de programari
Support Technician: Tècnic/a de suport
Web desingner: Dissenyador/a Web
Extra
Client: Client
Company: Companyia/ Empresa
Over the phone: Per telèfon
Reponsible: Responsable
Role: Rol/Paper
Skill: Habilitat
Support: Suport
Team: Equip
